Ranhill Utilities Berhad - AR2022

Bus iness Overvi ew 01 Sect ion 12 Ranhi ll Ut i l i t i es Berhad OUR MATERIAL MATTERS Biodiversity Community Engagement Anti-Bribery and Anti-Corruption Climate Change and Greenhouse Gas Emissions Customer Experience and Satisfaction Corporate Governance and Regulatory Compliance Energy Usage and Energy Efficiency Employee Engagement Data and Cyber Security Material Management Human Rights, Diversity, Equity and Inclusion Economic Performance Waste (Solid) and Wastewater Management Safety, Health and Wellbeing (Employee and Public) Ethics and Integrity Water Security, Accessibility and Tariff Supply Chain Management and Responsible Sourcing Innovation Talent Acquisition, Retention and Development Operational Excellence Risk Management Technology and Digitalisation Environmental Social Governance E S G A sustainable future, a better tomorrow. In essence, this is the purpose Ranhill continues through its operations in the Environment, Energy and Engineering Services sectors to provide solutions that enable value creation, beyond the realisation of pure revenue and profits. While growth in financial performance remains a fundamental aspect of the Ranhill business model, the Group’s Vision and Mission are environmental and societal focused, that is addressing the challenges faced by society and the nation in relation to sufficient water supply and preserving the nation’s water resources, meeting the developmental needs of the country by providing sustainable energy generation solutions and contributing to socio-economic growth and prosperity by emphasising sustainable infrastructure development. OUR APPROACH TO VALUE CREATION

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