67 Sustainabi l i ty Sect ion 03 Annual Report 2022 AMATA NAKORN INDUSTRIAL ESTATE LEARNING CENTRE (THAILAND) RWT’s Amata Learning Centre serves as a non-profit community centre towards sharing information on the water industry and as such has become a go-to venue for anyone aiming to broaden their knowledge on the industry. Ranhill Water Technologies Learning Center at Amata Nakron Industrial Estate, Thailand EMPLOYEE ENGAGEMENT – COMMUNICATION Ranhill continues to engage its employees frequently and proactively as evidenced throughout the year via memos, townhalls and other forms of communication. Communication promotes a better understanding of the Group’s business direction, its strategic thrusts, the prospects for employees and other pertinent details that are important to employees. The communication approach creates an environment of mutual respect, trust and understanding that support employee morale and satisfaction, which translates into improved productivity and retention rates. These engagements serve to boost employee morale and is also part of the overall approach to talent management. One of the key engagement initiatives are employee satisfaction surveys initiated on an annual basis to gauge employees’ satisfaction levels towards their employer. Employee Engagement Survey (Satisfaction Category) FY2020 (%) FY2021 (%) FY2022 (%) Ranhill SAJ 95.4 66.8 82 RPI & RPII 95 97.7 88 RWT 78 79 90 RWS 83 83 77 RBSB Nil Nil 69 RW Nil 78 84 SUSTA INAB I L I TY STATEMENT
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