SUSTAINABI L I TY AT RANHI LL Sect ion 04 19 SUSTAINAB I L I TY Report 2022 OTHERS • Ranhill Power • ISO 9001:2015 • RWS • ISO 9001:2015 • ISO 45001:2018 • RWT • ISO 9001:2015 SUSTA INAB I L I TY GOVERNANCE STRUCTURE • RBSB • ISO 9001:2015 • ISO 14001:2015 • ISO 45001:2018 • ISO 37001:2016 • RW • ISO 14001:2015 • ISO 9001:2015 • ISO 45001:2018 REGULATORY COMPLIANCE For FY2022, Ranhill SAJ had zero major incidents of non-regulatory compliance. The Group has not incurred any monetary fines, a shutdown of operational sites or any non-monetary censures or warnings. SPAN Related Complaints Received and Resolved FY2020 FY2021 FY2022 No. of complaints received 81 55 77 No. of complaints resolved 81 55 77 CODE OF CONDUCT AND BUSINESS ETHICS Good governance within Ranhill is further reinforced through the Group’s CCBE. The CCBE was developed in accordance to local legislation to ensure consistency with the laws of the country. This includes Section 17A of the MACC Amendment Act 2018. The CCBE can be viewed here: https://ranhill.com.my/sustainability/sustainability-policies/. Ethical business conduct and corporate integrity supports the cultivation of good work performance, the development of proper relationships and conduct across the Group and with the supply chain and enables the development of structure, systems and processes that facilitate meritorious performance. Good conduct enhances corporate morale, provides a clear understanding of expected and permissible norms of behaviour and sets the tone for good governance. The CCBE stipulates what is deemed as acceptable behaviours and professional conduct for the Board, Senior Management and employees. It also has provisions that define conflict of interest, sexual harassment, discrimination, acts of corruption and other forms of unethical conduct. The CCBE also covers anti-corruption and money laundering. The Code of Conduct and Business Ethics is to be complied with by all levels of the organisation; from the Board of Directors to all employee levels. The Code is also extended to the Group’s supply chain comprising contractors, suppliers of goods and services, business partners and anyone who has a business dealing with Ranhill. Annually, a briefing on the CCBE is held by for all Board members, senior management and staff. In addition, all new employees are briefed on the Code by Group Human Resources (“GHR”) during their induction session. Likewise, all incoming directors are also briefed on the Code. The CCBE is published in the employee handbook that is distributed to all staff during their induction session. STRONG ANTI-CORRUPTION STANCE Ranhill enforces a no-compromise, zero-tolerance approach towards any form of corruption. This includes bribery, favouritism, kickbacks, the receiving and giving of gifts, favours, hospitality and more. Ranhill’s CCBE defines what constitutes as corrupt acts. The CCBE states that both the beneficiary and the giver of the corrupt act will be censured by the company and if necessary, reported to the relevant authorities for further enforcement action. Beyond the Board, Senior Management and employee, Ranhill’s no compromise stance on anticorruption also covers any individual and organisation that has a dealing with the Group. This includes consultants, advisors, suppliers, community leaders, politicians and others. The Group’s approach to anti-corruption has been conveyed Group wide to all governance bodies as follows: Board of Directors, the GRMC, MARC and the Integrity Working Committee (“IWC”). In FY2022, all managerial and operational staff have received information on anti-corruption and bribery. This includes a mandatory 2-hour briefing on the Ranhill anti-corruption policy and procedures. The same materials are made available to staff at all times via the Intranet. Ranhill SAJ requires all employees to sign an anti-corruption declaration as a pre-requisite for recruitment. All operating companies under Ranhill comply with Section 17A and have developed procedures and controls to ensure compliance. In FY2022, there were zero cases of non-compliance with the CCBE. The CCBE is periodically reviewed to ensure congruence with changes in the law and present marketplace norms and guidelines. RBSB, has implemented the ISO37001 Anti-Bribery Management System (“ABMS”).
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