Ranhill Utilities Berhad - SR2022

Annual General Meeting Date 17 May 2023, Wednesday Time 2.30 p.m. Venue Taming Sari 1 & 2, Ground Floor, Royale Chulan Kuala Lumpur, No. 5 Jalan Conlay, 50450 Kuala Lumpur. 9th Contents Business Overview 02 Corporate Philosophy 03 Ranhill Fact Sheet 04 Our Presence Performance Review 06 Group Financial Highlights 08 Message from the Chairman and Chief Executive About This Report 10 Introduction 10 References 10 Reporting Period 10 Applied Frameworks 10 Reporting Scope and Boundary 11 Exclusions 11 Report Quality & Data Assurance 11 Statement of Use 11 Forward-Looking Statements Disclaimer 11 Report Availability and Feedback 11 Membership in Associations Sustainability At Ranhill 12 Measuring Progress 15 Management’s Approach to Sustainability 16 Sustainability Governance Structure 22 Stakeholder Engagement 28 Assessing and Prioritising Material Topics ECONOMIC PERFORMANCE 29 Direct Economic Values Created 30 Indirect Economic Values Created ENVIRONMENTAL Awareness & PRESERVATION 33 Circular Economy 35 Addressing Non-Revenue Water Challenges in Malaysia 36 Climate Change 37 Preserving Water Resources 42 Energy Consumption and Carbon Emissions 48 Waste Management 48 Biodiversity CONTRIBUTION TOWARDS SOCIAL WELLBEING & CAPACITY BUILDING 50 Contribution Towards Social Wellbeing & Capacity Building Inspirational Workplace & Culture 52 Talent Management and Development 54 Equal Opportunity Workplace (Diversity & Inclusivity) 55 Recruitment & Selection 55 Employee Competency and Career Development (Training) 59 Employee Training & Development 61 Succession Planning and Management 61 Work Life Balance Enhancing Governance Across The Group 62 Occupational Health and Safety 63 Worker Representation on Joint Health and Safety Committees 63 Continual Identification and Assessment of High Risk Locations & Mitigation Measures 64 Health and Safety Related Training 65 Health and Safety Performance 66 Public Health and Safety 66 Customer Satisfaction & Trust 68 Task Force on Climate-Related Financial Disclosures 72 GRI STANDARDS CONTENT INDEX 82 APPENDIX TWO: Ranhill SAJ COMPLIANCE TO SPAN KPIS 85 APPENDIX THREE: RWT COMPLIANCE TO REGULATORS’ KPIS 87 RANHILL (GROUP) LISt OF TRAINING COURSES 89 Ranhill SAJ TRAINING COURSES 96 RPI AND RPII OHS TRAINING COURSES

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