84 Ranhi ll Ut i l i t i es Berhad APPENDI X TWO: Ranhi ll SA J COMPL I ANCE TO SPAN KP I S Performance Measures Key Performance Indicator (KPI) Target 2022 Achievement 4. ENVIRONMENTAL PERFORMANCE 4.1 Residue Management a) % of water treatment plants with sludge treatment facilities compared to total no. of water treatment plants 80% 90.90% b) % of total volume of treatment residue treated compared to total volume of treatment residue generated 85% 92.40% 5. COMPETENCY 5.1 Requirement of competent staff to operate water treatment plant and distribution system a) Water Treatment - Percentage of staff obtained Sijil Kemahiran Malaysia (SKM) Level 2 - Percentage of staff obtained Sijil Kemahiran Malaysia (SKM) Level 3 90% 85% 97.79% 94.92% b) Water Distribution - Percentage of staff obtained Sijil Kemahiran Malaysia (SKM) Level 2 - Percentage of staff obtained Sijil Kemahiran Malaysia (SKM) Level 3 75% 75% 79.75% 81.14% Mitigation Plan For Below Target KPI - Continuity of Water Supply Reasons for Not Achieving KPI Mitigation Plan Johor Bahru • 1200mm pipe burst at Seri Alam in October 2022 due to third party activity • To conduct Utility Digital Mapping (UDM) to identify the existing pipe depth and alignment Security of Supply Reasons for Not Achieving KPI Mitigation Plan Kluang • Delay in completion of Kahang WTP due to TNB power supply and interconnection works • Close monitoring with consultant regarding interconnection works Segamat • Construction work of Air Panas C WTP extension in progress (Current physical progress up to Dec 2022 - 82%) • Close monitoring and expected completion of Air Panas C WTP extension by Q1 2023 (5/3/2023) NRW Reasons for Not Achieving KPI Mitigation Plan Kluang Segamat Pontian • Delay in Rehab 2018/2019/2020 progress • Rehab 2021 is under tendering process • Under performance of RWS Leakage Reduction Contract • Increase in burst pipes and leakage cases • Unplanned/emergency situations (TNB breakdown) • To speed up completion of rehab 2018/2019/2020 rehab works • To monitor Rehab 2021 progress closely • NRW Reduction Task Force Meeting at district level • Increase ALC team in leakage reduction contract • WSS assessment for trunk main survey
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